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                  Owin Optional

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                  FAQ

                               Q1:Are you a factory or trading company?

                               A:We are a manufacturer and have 2 factories, one is in Guangzhou ,another in Lechang.
                               For some our customers also let us do peripheral products in one procurement.
                               Q2:How long are your factory working for furniture?

                               A:12 years, our factories were established in 2008.
                               Q3:where's your main market?
                               A:USA,AUS and Europe
                               Q4:What are your warranty and after-sales service?
                               A:Warranty is 3 years;If there are any quality problems by your side,plz show us the pictures and videos,
                               we will offer new parts to you and help you assemble it.
                               Q5:What is your factory service support?
                               A:For project , we can offer drawing and matching furniture. After order confirmed
                               we can send you the 3D drawing to have a look at the overall effect.
                               Q6:How does your factory do regarding quality control?
                               A:Firstly we use high quality material and our production department guys are working in furniture area
                               more than 10 years,they are experienced in furniture technology.
                               Secondly, there will be 3 times inspection including material inspection,
                               on-line insepection and packing insepction,also our main customers always use SGS to inspect the goods.
                               Thirdly,we will provide design drawings to the customer for confirmation before bulk production.
                               Lastly,we will do the trial assembling for all the items before loading.